Job Title: Service Technician

Pay Scale

$20.00 – $45.00 / hour depending on experience

Work Hours

Flexible Schedule; (4) 10 hour days – 8:00-6:00 or 10:00-8:00 or
(5) 8 hour days, 8:00 – 4:00 or 10:00 – 6:00

ℹ️ True emergency on-call service only – minimal after-hours work

Reports to:

Service Manager

 

Primary Job Function

To provide maintenance and repairs on a wide variety of residential and commercial heating and air conditioning systems according to company standards providing the customer with a high quality experience. Provide feedback to Service Manager regarding technical training needs, inventory and retail pricing. Develop training programs for the service department as needed and directed.

Required Qualifications

  • Valid driver’s license.
  • EPA Universal Refrigerant Handling License
  • Demonstrate willingness to invest in tools used in Service of HVAC equipment.
  • Demonstrate willingness to invest time in service training seminars and classes.
  • Understand and communicate benefits of preventative maintenance.
  • Demonstrate advanced customer service skills and have ability to communicate clearly, idea’s and explanations of problems to residential and commercial customers and coworkers
  • Operate equipment and tools necessary for the position
  • Nate Core Certification
  • Acquire Specialty Certifications With-in 1 Year of Service Technician Level 5
  • City of Reading Master Mechanical License

Duties

ℹ️ True emergency on-call service only – minimal after-hours work

  • Purchase / Maintain required tool list
  • Arrive at job-site at scheduled time and location as dispatched
  • Relocate from one job-site to another as dispatched during the workday
  • Report to dispatcher when arriving and leaving job-site
  • Operate company vehicle as needed.
  • Communicate with customers and collect C.O.D. on maintenance visits as directed
  • Ability to work staggered schedule if required
  • Maintain professional appearance and attitude at all times
  • Complete all service related forms properly
  • Customer service as required by position
  • Diagnose and troubleshoot a wide range of residential and commercial equipment, present repair and replacement options
  • Complete service repairs as approved by customer.
  • Ability to layout, design and install low voltage wiring
  • Ability to read and interpret wiring diagrams and blueprints and make accurate material lists
  • Advanced diagnostic, repair and provide preventative maintenance on a wide range of residential and light commercial equipment without supervision
  • Basic sheet metal & fiberglass duct practices
  • Air balancing principles, techniques and diagnostics with velometer or hood
  • Calculate equipment efficiency and operating costs
  • Responsible for establishing technical training schedule based upon team needs for the calendar year as directed by Service Manager
  • Create & present training seminars and classes for in-house meetings as directed by Service Manager
  • Other duties as assigned

Full Benefits Included

We offer an excellent employment experience and make sure our dedicated staff members are rewarded for their commitment. Working for Meade provides the following benefits:

  • Attractive base pay compensation
  • Pay bonus & SPIFF incentive programs
  • Opportunity for advancement
  • Health/prescription benefit plan
  • Paid holidays
  • Company vehicle and uniform
  • Paid training and education
  • 401k with company contribution
  • Profit sharing opportunities
  • Company cell phone
  • Wellness program
  • Financial and retirement planning
 
 

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